Operations Implementation Project Manager

By 2020, not only will Oscar operate in at least nine states, but we will also be offering Medicare Advantage ("MA") products. Oscar's move into the MA space will require that we meet the standards set by the Centers for Medicare and Medicaid Services ("CMS"). The Operations Implementation Project Manager, will lead the analysis of the gaps between current state Concierge operations and future state needs to be in compliance with CMS standards. The role will be responsible for leading the planning and successful implementation of Concierge based MA programs.
In your first six weeks, you will:
Familiarize yourself with Oscar's departments and functions, identifying current operational processes that can be leveraged for MA and gaps in performance against CMS standards
Develop a work plan to address gaps and implement required Concierge programs by full implementation of MA - ideally as of November 1, 2020
By the end of month 3, you will:
Beginning with the highest-risk areas, begin implementing this work plan across all of Concierge's departments and functions
Identify and quantify additional resources that Concierge will need to deploy or acquire to ensure successful implementation of MA workplan
Ensure teams meet their roadmap milestones & facilitate support where and when needed
Orchestrate the leadership team and cross-team reporting
Afterwards and on an ongoing basis, you will:
Ensure that Concierge has fully implemented and tested, as of July 31, 2019 and afterward, required CMS standards for MA go-live
You will be responsible for ongoing measuring and delivering on critical metrics on MA
Winning factors: What leads to success
We are looking for someone with project management expertise and a strong background of successful implementation of operational initiatives.
Must-have qualifications and expertise include:
Strong Project Management experience
College degree - BA or MA
Highly systematic thinking as shown demonstrated by prior work or experience (lean operations, consulting, MBA, project management, etc).
Strong ability to influence others even without direct authority.
3+ years' experience
Preferred qualifications include:
Experience in implementing a complex programs
We think you will be successful if...
You have experience directly interacting with CMS
You are a critical thinker who can distill complex concepts into easy to understand action items
You have acute attention to detail and always strive for perfection when writing formal documents.
You get things done, even if it's crunch time
You enjoy working in a collaborative environment and working cross-functionally with all business areas within the organization
You are personable, self-starting and organized
You have passion for healthcare and a knack for making processes more systematic
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare -- an experience made whole by your unique background and perspectives.
Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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